- Customer Contact Center
- Business: CCC
Универсальный русско-английский словарь. Академик.ру. 2011.
Customer Contact Center
Смотреть что такое "Customer Contact Center" в других словарях:
Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone … Wikipedia
Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… … Wikipedia
Contact centre (business) — For other uses, see contact centre (disambiguation). A contact centre is a facility used by companies to manage all client contact through a variety of mediums such as telephone, fax, letter, e mail and increasingly, online live chat.[1] Distinct … Wikipedia
Customer intelligence — Contents 1 What it is 2 CI and CRM 3 Process 4 Example sources of data for CI 5 Benefits … Wikipedia
Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… … Wikipedia
Customer retention — is the activity that a selling organization undertakes in order to reduce customer defections. Successful customer retention starts with the first contact an organisation has with a customer and continues throughout the entire lifetime of a… … Wikipedia
Contact Telecom — Type Privately held company Industry Telecommunications IT Services Area served Worldwide Key people James Buttafuoco Managing Partner Peter Yelle Partner Website … Wikipedia
Federal Citizen Information Center — The Federal Citizen Information Center (FCIC), originally the Federal Consumer Information Center, is a department in the United States government s General Services Administration. FCIC, founded in 1970, began as the Federal government s… … Wikipedia
Air Force Financial Services Center — Infobox Military Unit unit name= Air Force Financial Services Center caption= Air Force Financial Services Center logo dates= 14 September, 2007 country= allegiance= branch= United States Air Force type= Field Operating Agency role= Financial… … Wikipedia
Microsoft Customer Care Framework — A possible implementation of CCF Agent Desktop Developer(s) Microsoft Stable release 2009 SP 1 / March 31, 2009 … Wikipedia
Call center industry in the Philippines — A typical call center production floor in the Philippines One of the many call centers located within Metro Manila Call ce … Wikipedia
